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Current Version: 4.9.3 | Sytist Manual | Common Issues | Feature Requests
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Automated Message Doesn't Work
M
Marco B
221 posts
Fri Dec 29, 23 6:07 AM CST
premise: the cron setting is configured and working (I use cron-job.org), both testing and sending pre-registrations work
Emails for abandoned carts are not created, the settings are correct.
- after 3 days from the creation of the cart
- check from 01 December 2023
It's been enabled for a month now, no email has been created but there have always been carts more than three days old.
Attached Photos
Edited Fri Dec 29, 23 6:08 AM by Marco B
Tim - PicturesPro.com
16,271 posts
(admin)
Fri Dec 29, 23 11:08 AM CST
Funny, it works for everyone else.
go to the link to your Sytist admin and after the admin folder sy-admin, add:
/sy-admin/sy-cron.php
Does anything generate?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
M
Marco B
221 posts
Fri Jan 05, 24 1:40 AM CST
Maybe I misunderstood.
if I go with filezilla on ftp I see this
admin/sy-cron.php
Attached Photos
Tim - PicturesPro.com
16,271 posts
(admin)
Fri Jan 05, 24 7:00 AM CST
In your browser go to yoursite/admin/sy-cron.php
The same URL you would have put in cron-job.org
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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