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Current Version: 4.9.3 | Sytist Manual | Common  Issues | Feature Requests

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Shipping To Some States Not Applying % Increase

m
281 posts
Tue Dec 19, 23 1:57 AM CST

I have applied different shipping rate % to different states in Australia but for 2 of the states it does not apply the increase.  Norther territory and Western Australia the rates are missed?

16,277 posts (admin)
Tue Dec 19, 23 8:02 AM CST

This is because there are duplicate state abbreviations in the database. 

What you would have to do for now is in Settings -> Tax, click into Canada and enter in your tax rate for Norther territory in Northwest Territories

Click into United States and enter in your tax rate for Western Australia into Washington. 

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
m
281 posts
Sun Dec 31, 23 7:48 PM CST

This is for the shipping % increase costs.  dose the shipping also use the tax abbreviations also?

16,277 posts (admin)
Tue Jan 02, 24 4:22 AM CST

yes

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
m
281 posts
Mon Apr 08, 24 6:33 PM CST

Is there an ETA of when this issue with duplicate state abreviateions will be corrected?

5 total messages
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Category: Bug
 
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