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Bulk Delete Images Not On Website

M
12 posts
Fri Dec 08, 23 10:08 AM CST

Hi Tim,

Is there a fast way to delete the  2117 Photos Not Shown On Website?

25% are ghosts. As in an urgent need to make space on the hosting server, we deleted images directly from the command line. I know...  not best practice.      >-( 

Of the other 75%, are images from Galleries that were deleted without removing the photos.

Thanks, Mark

Our backstory - how we use Sytist.

90% of what we use Sytist for is the proofing galleries. The other 10% is the Calendar sign up, specifically custom events.

I'm sure the majority of your clients are portrait studios, while we do portrait photograhy (and events) we are predominantly do volume work - school pictures.

Attached Photos

509 posts
Sat Dec 09, 23 12:51 PM CST

Tim may have a better way, but since you deleted the galleries without deleting the images, they are now orphaned. So the only way i know of is to use "all photos" in the admin and start selecting the images that need to be deleted and delete them just by adding them to the photo tray and click the garbage can. You can use the filter and narrow down by date, if that helps. You should all so be using S3 to store your photos.

Edited Sat Dec 09, 23 12:53 PM by Vance Birno
M
12 posts
Sat Dec 09, 23 1:26 PM CST

thanks.

Yes all that I know. Hence the “bulk delete” in subject. 

S3 = Amazon. No thanks. 

Issue is mute


had a minion, kick out the jams and click 2000+ trash cans. 




Edited Sat Dec 09, 23 1:27 PM by Mark Hubert
509 posts
Sat Dec 09, 23 5:10 PM CST

Well if you do not want to go through that again and have to free up space, remember to delete photos when deleting galleries. Not sure why you asked then if you already knew how to bulk delete. 

M
12 posts
Sat Dec 09, 23 5:17 PM CST

Thanks Vance for ‘splaining what I wrote in my original post.

16,924 posts (admin)
Mon Dec 11, 23 3:41 AM CST

Some of those photos may be being used like for billboards and such. There is not bulk way to delete all of those because of that.


You can click that link, then click a thumbnail to enlarge it and look on the right side.

Click the Upload Session link.



That will show all the photos uploaded at that time.



Then you can select all and delete all the photos in that upload session. 

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
12 posts
Mon Dec 11, 23 9:52 AM CST

Hi Tim,

Thanks - that's a workable solution - deleting by session.

Happy Holidays and have a great New Year.

Mark

This reply was deleted.
C
22 posts
Wed Mar 12, 25 12:56 AM CST

Uh Oh, I had no idea that when i deleted galleries and all photos that all the ordered photos were not actually being deleted because of an automatically ticked box somewhere else in the system. 

Now after a big tidy up I realise I have been paying storage on 13,000 photos for years without realising :(

Is there an update in the new version with a SELECT ALL option so we can bulk select and delete these?

There is no way of selecting galleries to do in sections (As suggested by someone else) as they are not showing in galleries as the galleries were deleted. Major glitch here....

Does the update support this? I will update if yes...

509 posts
Wed Mar 12, 25 6:17 AM CST
Catherine Lowe wrote:

Uh Oh, I had no idea that when i deleted galleries and all photos that all the ordered photos were not actually being deleted because of an automatically ticked box somewhere else in the system. 

Now after a big tidy up I realise I have been paying storage on 13,000 photos for years without realising :(

Is there an update in the new version with a SELECT ALL option so we can bulk select and delete these?

There is no way of selecting galleries to do in sections (As suggested by someone else) as they are not showing in galleries as the galleries were deleted. Major glitch here....

Does the update support this? I will update if yes...

Hi, I don't know what version you are on, but you really should be on the latest. For one you do not have support from Tim without current version. But not a glitch. In admin under settings>photo settings, scroll down there you will find the check boxes. On a side note 13,000 photos on S3 wont cost that much, I have close to 400,000 and its like 7.00 a month. If you do delete purchased photos and your customer returns to the site to look at the orders, they will not see the photos they purchased.

Attached Photos

Edited Wed Mar 12, 25 6:18 AM by Vance Birno
This reply was deleted.
C
22 posts
Wed Mar 12, 25 6:01 PM CST

Hi Vance,

I appreciate your reply and letting me know I won't get a reply! lol

I’m currently using the previous version since I hadn’t worked over the summer or needed to update the site.

Regarding the gallery deletion process, on the page where you delete a gallery there’s no clear indication that the photos aren’t actually being deleted. The option itself says "Completely Delete," which logically suggests everything is being ... deleted LOL. 

To me It would make sense to have that checkbox, or even a message where to update that setting (All ordered photos will not be deleted, to update settings go to ...)

 or a confirmation message clarifying that photos aren’t actually permanently deleted, as I only just noticed this after years of using this site. What a mess to deal with. 

No one is coming back to order I want them removed.

Note for future updates, I think thats a pretty big one. 

13,000 times I have to select a box now? 

Or has this been fixed in the latest version? How do I find out if I cant get a reply here?

Attached Photos

509 posts
Wed Mar 12, 25 7:44 PM CST

Hi, let me try this again, this is not a glitch and there is no fix coming, this is how it is supposed to work. Follow my directions above and uncheck those boxes, now from here on out when you delete a gallery every photo gets deleted in an order or not ordered. You only have to uncheck those two boxes in the above photo only once. setting>photo settings scroll down.

Now for deleting ordered photos, in admin select all photos (far Right) and to the right you will see location, select on server. Unfortunately there is not away to bulk delete these photos because they are associated with orders.  So you will have to manually select each one, these will be put in the image tray at the bottom of the page, then you can delete them all at once.

My only solution for you is to locate the folder on your server that contains your photos, but be careful not to delete photos and or graphics associated products or catagory. and delete the entire folders that contain the images you want to delete. Doing this will  leave a broken image graphic if you try to look at old orders, because the photos do not exist.

I hope this helps, good luck.

P.s. tim may have a nother solution, but you will need to be on the new version with 1 year tech support included.

Edited Wed Mar 12, 25 7:47 PM by Vance Birno
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