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Customer’s Order Is Duplicating 6 Times On The Backend

411 posts
Thu Dec 07, 23 10:32 AM CST

On a number of orders in our backend the customer’s order was paid for correctly but the order duplicates the items orders 6 times. It’s always 6 time but it doesn’t happen on every order.  If it helps to figure it out, our customers order from their favorites.


thanks

Tim Foster
16,250 posts (admin)
Fri Dec 08, 23 4:16 AM CST

No idea. No one else has that issue. 

Do all the orders have the same products or empty?

Are the being charged more than once?

What payment option if being used?

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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