Image Download Order Cancelled, Customer Can Still Download Photo.

So I have had a customer place an order for an image download.

She emailed me straight away to say she wants to cancel the order and order some prints instead.

I moved the order to TRASH and issued the refund.

Out of curiosity, I opened her original download order (using a different browser to make sure I wasn't logged into my site with admin privileges) and the customer could still log in and download the photo.

Is there something else I should be doing other than refunding and marking the order as TRASH ?

She hasn't downloaded the photo but I've had delete the photo from the system just to make sure, but now i'm going to have to re-upload it as a different photo to give her the option to choose it for a print pack.

I don't think this has come up before but I will make a note of it.

Thanks for sorting this pout in your previous update Tim :-) A great help in dealing with troublesome parents.

You're welcome.