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Shipping Attached To Pricelist

L
389 posts
Thu Sep 15, 22 11:36 PM CST
Hi Tim!

Would it be possible, in future, to attach Shipping to Pricelists?

I'm sure there was a discussion on it once before but I cant find it.

For eg: When people order from the "big bulky printed things" pricelist, the shipping is $25, regular prints, the shipping is $15 and when digital, the shipping is zero.

Sometimes I have multi pricelists within a gallery, and if I leave it set to an honesty system, they will 100% always choose free delivery, or the cheaper option ( of course they do )

Thanks!
Edited Fri Sep 16, 22 5:27 PM by Leanne
457 posts
Fri Sep 16, 22 4:38 PM CST
Are you using the additional shipping charge in your products?
457 posts
Fri Sep 16, 22 4:38 PM CST
If you offer free shipping at a certain dollar amount, then i do not see how you would else be able to control that besides adding additional shipping charge. You can also create a different shipping group and select them via gallery.
Attached Photos

Edited Fri Sep 16, 22 4:43 PM by Vance Birno
L
389 posts
Fri Sep 16, 22 5:14 PM CST
Thanks Vance, I dont offer a'la carte, only set packs depending on event.

After a period on an event, I close print product off and make the gallery "digital only", which is free shipping.
However, with 100's of clients every week and multi-events, if someone has an open cart, they can still slip on through with their product and claim free shipping.

I believe if shipping was attached to a pricelist and not the gallery, this would not occur.

Case in point: gallery opens for purchase, 90% buy and do the right thing, all is well. Purchase period expires, but leaving it open to digital purchase only gets all the whiners off my back and = easy late instant sales I don't have to think about or monitor, easy profit. Gallery is set to free shipping as digital orders are free shipping.

But then I get some slippery fish orders. As my system is automated for bulk orders only, even if your late order was $5000, i'm still not happy because for the wheels to stay on my bus, everyone must be on the bus, at the same time. One big order, one big print, one big delivery. For my sanity :p
L
389 posts
Fri Sep 16, 22 5:36 PM CST
( but if that $5000 order.. had a $25 late postage fee .. im suddenly not as cranky anymore :D .. )

But as you know, those late orders are never $5000, they are lowballers. I've sent invoices for shipping, followed up etc, but all those little things .. for little late orders .. the whole point of moving a gallery to digital is to release the mental load, not add to it. Sure, I could refund and say "too bad" etc .. but again, I have to hear how someone's dog died and how they are special.

If they got through to checkout when they KNEW they were pulling a shifty to begin with and saw a big shipping surcharge, they'd either abandon order ( fine ), or go back and do the right thing and order digital. Case closed. But it's those shifty orders that sneak through and I don't even see them until they complain months later, because I don't look in that event for new product orders, because technically, there shouldn't be any.

457 posts
Fri Sep 16, 22 6:12 PM CST
Every Ecommerce site i have ever worked on shipping is it's own thing. So really your only option is to create different shipping groups and apply them to each gallery. It won't matter if they have a cart because shipping is done at time of checkout. maybe another option like how he does the auto price list change and do the same for shipping. In my opinion if the customer does not complete the purchase, they do not intend to 95% of the time. So i delete carts within two weeks. For example i worked in photo labs for 22ish years and the amount of non picked up orders was staggering, even after repeated calls to the customer they did not pick up their order. After a year we boxed the orders and put them in storage and charged a service fee if they came in. Last place i worked at they had a 8x8 room packed. I can see the benefit but i can also see the nightmare doing it that way. Collections also have the option for additional shipping.
Edited Fri Sep 16, 22 6:25 PM by Vance Birno
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