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Client Favorites Showing Different Images Between Us
Alicia Williams
225 posts
Thu Jul 28, 22 11:10 AM CST
HI! I have a client who favorited 60 Images, and what I see on the back end of my stylist is different from the images she has on her end.
I don't know how to rectify it. She ended up having to send me a list of her favorites but now I have no visual to match them up for an album.
I don't know how to rectify it. She ended up having to send me a list of her favorites but now I have no visual to match them up for an album.
Edited Thu Jul 28, 22 11:10 AM by Alicia Williams
Tim - PicturesPro.com
16,278 posts
(admin)
Thu Jul 28, 22 12:12 PM CST
Is it possible you see more than her and they are some from an expired gallery?
What is the customer name?
What is the customer name?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Alicia Williams
225 posts
Thu Jul 28, 22 12:44 PM CST
her name is Laura Seamen. I am not seeing more than her, I am seeing duplicates of what she selected and its leaving off the reception. its all just the wedding. If you email me, I can forward the screen shots that show the difference: aw at cordelephotography.com
Tim - PicturesPro.com
16,278 posts
(admin)
Fri Jul 29, 22 4:49 AM CST
You are good to go now. When I updated the favorites the default values for past the first set of thumbnails didn't get passed so they were in the wrong order.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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