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Contact Form Not Emailing To Me

S
51 posts
Tue Jun 28, 22 11:56 PM CST
I've just discovered 8 contact form submissions that were not sent to my email address. (Despite saying on the form submission that it was emailed to me.)

The email address is correct, and I check my emails often. These have not made it to my email account. How do I fix this?

I also don't receive order confirmation emails or emails of other forms being submitted, but the contact form for booking inquiries is pretty major.
16,043 posts (admin)
Wed Jun 29, 22 5:35 AM CST
Have you not received any emails like new order emails?

I just did a test to your contact form. Check your spam folder and see if you find it there. The server says it was accepted.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
51 posts
Wed Jun 29, 22 1:02 PM CST
Nothing in my inbox or spam folder.

I also didn't receive an email notification of your reply here, even though the forum says I am receiving email notifications for this thread, so I guess it is a site-wide issue for me.

I haven't received any new order emails. I have just left the orders page open in a browser tab to keep an eye on it which obviously isn't overly efficient.
16,043 posts (admin)
Wed Jun 29, 22 1:18 PM CST
I think there is confusion on the server with the email routing, trying to deliver locally. I have made a change to that and did another test. See if you receive it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
51 posts
Wed Jun 29, 22 1:29 PM CST
Hooray! It's working now!

I received the most recent test, a notification of your reply here, and also an order email on a test order that I just did.

Thanks so much for the speedy assistance.
5 total messages
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