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Photos Changed On Upload

S
7 posts
Wed Feb 02, 22 5:21 PM CST
Photos uploaded to sytist look different color and contrast wise — anyone know how to resolve this please - looking very dull post upload !!!
S
7 posts
Wed Feb 02, 22 11:48 PM CST
does anyone have any idea why this is happening please and how to fix it as I need to upload a client gallery fairly urgently and just not happy with how terrible these look
here is a link to show you - original image on left - original image uploaded to Sytist on right (looks terrible)
https://drive.google.com/file/d/1TEDZtyfV4mbkk7uHAUdyJsH-ygh3Tfcb/view?usp=sharing

appreciate any help
thanks
Sue
16,269 posts (admin)
Thu Feb 03, 22 4:34 AM CST
Your images need to have the sRGB color profile. When they don’t have that color profile, it can make the images washed out or off color.

The reason is when images are uploaded, they are processed (resized, watermarked) with what is called the “GD Library” on the server and there is a long standing bug in the GD Library that loses the color profile when the images are processed. And without the color profile information, it automatically assumes sRGB.

There is another image processor called Imagemagick that can retain the color profile information, but that is not widely available on servers / hosting companies and why it isn’t used.

To convert your images to sRGB in Photoshop, go to:
Edit -> Convert to Profile
Then select sRGB IEC……..

I don’t know if that is available in Lightroom, but may be.

To batch convert in Photoshop, here is a Google search.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
7 posts
Thu Feb 03, 22 4:37 AM CST
Thanks Tim - I did try this earlier after some googling and whilst they look better with the sRGB profile - there is still some difference between the original image and when its uploaded.....guess i have to live with that.....
135 posts
Thu Feb 29, 24 4:33 AM CST

Hi Tim

I see you refer to the Imagemagick library. I know that GD has an other bug that resized photos lose their meta/iptc/exif-data, where imagick keeps them. Is it possible in a future update to switch to imagick, or have Sytist owners the possibility to choose between GD and IM? In my case where clients can order digital resized photos for publications, all data are lost. IPTC like title, description and copyright are imprtant to keep...

(will put this in the feature requests topic too)

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