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Free Download All Not Working In Gallery Exclusive
S
Scott Dengrove
56 posts
Sun Dec 05, 21 1:30 PM CST
Hi Tim,
I believe I have discovered a bug.
I have a gallery with 8 sub-galleries that I have assigned 2 customers to have free downloads on the entire gallery. The product I selected does have "allow customer to download all in zip files" selected.
When logged in as the customer, if I open the gallery with Gallery Exclusive turned on, the download all button is nowhere to be found. Does not appear in the menu bar or on top of the gallery as a button.
However, if I turn off Gallery Exclusive then a "Download All" button appears at the top right of the sub-gallery. Still does not appear on the main gallery.
It seems to me that the download all should appear with Gallery Exclusive mode as well, no?
Thanks!
-Scott
I believe I have discovered a bug.
I have a gallery with 8 sub-galleries that I have assigned 2 customers to have free downloads on the entire gallery. The product I selected does have "allow customer to download all in zip files" selected.
When logged in as the customer, if I open the gallery with Gallery Exclusive turned on, the download all button is nowhere to be found. Does not appear in the menu bar or on top of the gallery as a button.
However, if I turn off Gallery Exclusive then a "Download All" button appears at the top right of the sub-gallery. Still does not appear on the main gallery.
It seems to me that the download all should appear with Gallery Exclusive mode as well, no?
Thanks!
-Scott
Tim - PicturesPro.com
16,262 posts
(admin)
Mon Dec 06, 21 5:52 AM CST
S
Scott Dengrove
56 posts
Mon Dec 06, 21 11:09 AM CST
Hi Tim,
Yes, but it doesn't work when assigned to a "Free Download Customer". Here are 2 screenshots, the first is if I add a free full gallery download product to the price list. Then it works perfectly.
The second is when I have the free gallery download product added only to a Free Download Customer (ignore that is says owner) in the Photo section of the gallery under "Free Downloads". Then the download icon does not show up in the menu bar.
Yes, but it doesn't work when assigned to a "Free Download Customer". Here are 2 screenshots, the first is if I add a free full gallery download product to the price list. Then it works perfectly.
The second is when I have the free gallery download product added only to a Free Download Customer (ignore that is says owner) in the Photo section of the gallery under "Free Downloads". Then the download icon does not show up in the menu bar.
Edited Mon Dec 06, 21 12:13 PM by Scott Dengrove
Tim - PicturesPro.com
16,262 posts
(admin)
Tue Dec 07, 21 3:59 AM CST
I've tested on sites and can not duplicate this. Which gallery is it?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Scott Dengrove
56 posts
Tue Dec 07, 21 7:25 AM CST
Emailed you the info. Thanks!!
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