To post a new support question, click the Post New Topic button below.
Current Version: 5.3.4 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Main Sending Issue - Smtp
B
Bailey Fisher
7 posts
Tue Apr 23, 19 3:31 PM CST
When testing an email send I get this error:
2019-04-23 20:30:13 SERVER -> CLIENT: 220 QB1PR01CA0003.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 23 Apr 2019 20:30:12 +0000
2019-04-23 20:30:13 CLIENT -> SERVER: EHLO localhost
2019-04-23 20:30:13 SERVER -> CLIENT: 250-QB1PR01CA0003.outlook.office365.com Hello [35.203.40.102]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2019-04-23 20:30:13 CLIENT -> SERVER: STARTTLS
2019-04-23 20:30:13 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
2019-04-23 20:30:13 CLIENT -> SERVER: EHLO localhost
2019-04-23 20:30:13 SERVER -> CLIENT: 250-QB1PR01CA0003.outlook.office365.com Hello [35.203.40.102]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-AUTH LOGIN XOAUTH2
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2019-04-23 20:30:13 CLIENT -> SERVER: AUTH LOGIN
2019-04-23 20:30:13 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2019-04-23 20:30:13 CLIENT -> SERVER: anVsaWVAZm93bGVmb3RvLmNvbQ==
2019-04-23 20:30:13 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2019-04-23 20:30:13 CLIENT -> SERVER: ZWRvdWFyZEBIb21l
2019-04-23 20:30:22 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 CLIENT -> SERVER: QUIT
2019-04-23 20:30:22 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
2019-04-23 20:30:22 SMTP connect() failed.
Please advise. Running on google cloud compute engine with NGINX.
2019-04-23 20:30:13 SERVER -> CLIENT: 220 QB1PR01CA0003.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 23 Apr 2019 20:30:12 +0000
2019-04-23 20:30:13 CLIENT -> SERVER: EHLO localhost
2019-04-23 20:30:13 SERVER -> CLIENT: 250-QB1PR01CA0003.outlook.office365.com Hello [35.203.40.102]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2019-04-23 20:30:13 CLIENT -> SERVER: STARTTLS
2019-04-23 20:30:13 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
2019-04-23 20:30:13 CLIENT -> SERVER: EHLO localhost
2019-04-23 20:30:13 SERVER -> CLIENT: 250-QB1PR01CA0003.outlook.office365.com Hello [35.203.40.102]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-AUTH LOGIN XOAUTH2
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2019-04-23 20:30:13 CLIENT -> SERVER: AUTH LOGIN
2019-04-23 20:30:13 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2019-04-23 20:30:13 CLIENT -> SERVER: anVsaWVAZm93bGVmb3RvLmNvbQ==
2019-04-23 20:30:13 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2019-04-23 20:30:13 CLIENT -> SERVER: ZWRvdWFyZEBIb21l
2019-04-23 20:30:22 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 CLIENT -> SERVER: QUIT
2019-04-23 20:30:22 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
2019-04-23 20:30:22 SMTP connect() failed.
Please advise. Running on google cloud compute engine with NGINX.
Tim - PicturesPro.com
17,091 posts
(admin)
Wed Apr 24, 19 5:08 AM CST
This part of the error
2019-04-23 20:30:22 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
Indicates the password or username is incorrect.
2019-04-23 20:30:22 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
Indicates the password or username is incorrect.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
B
Bailey Fisher
7 posts
Wed Apr 24, 19 10:11 AM CST
Thanks Tim! I discovered this shortly after creating the post.
Please log in or Create an account to post or reply to topics.

Loading more pages