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Main Sending Issue - Smtp

B
7 posts
Tue Apr 23, 19 3:31 PM CST
When testing an email send I get this error:

2019-04-23 20:30:13 SERVER -> CLIENT: 220 QB1PR01CA0003.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 23 Apr 2019 20:30:12 +0000
2019-04-23 20:30:13 CLIENT -> SERVER: EHLO localhost
2019-04-23 20:30:13 SERVER -> CLIENT: 250-QB1PR01CA0003.outlook.office365.com Hello [35.203.40.102]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2019-04-23 20:30:13 CLIENT -> SERVER: STARTTLS
2019-04-23 20:30:13 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
2019-04-23 20:30:13 CLIENT -> SERVER: EHLO localhost
2019-04-23 20:30:13 SERVER -> CLIENT: 250-QB1PR01CA0003.outlook.office365.com Hello [35.203.40.102]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-AUTH LOGIN XOAUTH2
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2019-04-23 20:30:13 CLIENT -> SERVER: AUTH LOGIN
2019-04-23 20:30:13 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2019-04-23 20:30:13 CLIENT -> SERVER: anVsaWVAZm93bGVmb3RvLmNvbQ==
2019-04-23 20:30:13 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2019-04-23 20:30:13 CLIENT -> SERVER: ZWRvdWFyZEBIb21l
2019-04-23 20:30:22 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 CLIENT -> SERVER: QUIT
2019-04-23 20:30:22 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
2019-04-23 20:30:22 SMTP connect() failed.

Please advise. Running on google cloud compute engine with NGINX.
17,091 posts (admin)
Wed Apr 24, 19 5:08 AM CST
This part of the error

2019-04-23 20:30:22 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]
2019-04-23 20:30:22 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [QB1PR01CA0003.CANPRD01.PROD.OUTLOOK.COM]

Indicates the password or username is incorrect.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
B
7 posts
Wed Apr 24, 19 10:11 AM CST
Thanks Tim! I discovered this shortly after creating the post.
3 total messages
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This post has been viewed 395 times
Category: Error
 
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