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Purchase Extension - No Photos Appear
Marcel Otterspeer
135 posts
Tue Feb 12, 19 10:44 AM CST
Hi Tim,
I had some issues with the purchase extension options, which is great basically. But I've had two cases where it didn't work well:
1) When a customer purchased extension (for € 1 with € 1 credit, individual access) and used the pay offline option, that payment was not processed in the gallery. I manually marked the order as paid, but the customer got no access. I tested with another payment option (Sisow) and that works good. The user got access. But.. case 2:
2) When the customer got access by paying with the sisow payment module, the page loads with page text and billboard, but no photos appear. Below the area where the photos had to load, it shows the 'this gallery has expired' text.
Hope you can help me! Thanks!!
I had some issues with the purchase extension options, which is great basically. But I've had two cases where it didn't work well:
1) When a customer purchased extension (for € 1 with € 1 credit, individual access) and used the pay offline option, that payment was not processed in the gallery. I manually marked the order as paid, but the customer got no access. I tested with another payment option (Sisow) and that works good. The user got access. But.. case 2:
2) When the customer got access by paying with the sisow payment module, the page loads with page text and billboard, but no photos appear. Below the area where the photos had to load, it shows the 'this gallery has expired' text.
Hope you can help me! Thanks!!
Tim - PicturesPro.com
16,278 posts
(admin)
Wed Feb 13, 19 4:46 AM CST
I'll email you files to fix those.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Marcel Otterspeer
135 posts
Wed Feb 13, 19 4:57 AM CST
And it's fixed! Thanks!!
M
Mark Moss
35 posts
Wed Jan 22, 20 4:58 PM CST
Tim, can you e-mail me those as well? We're testing it, and when we selected pay by mail; marked it as paid. The test customer has the credit, but no access to the gallery. And, we're opening up the gallery just to customers who pay in some cases, so just manually changing the date won't work.
Thanks.
Thanks.
Tim - PicturesPro.com
16,278 posts
(admin)
Thu Jan 23, 20 11:52 AM CST
What version of Sytist are you using? This is something that was added in an update, probably the 3.4 update.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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