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Photos Not Uploading
K
Karen Evans
19 posts
Wed May 23, 18 10:55 AM CST
I upload my photos as I normally do, and it goes through each one and says "complete", but then when I look at the gallery, only a very small percentage actually uploaded. I restarted my computer, thinking maybe it was my internet connection, and that didn't help. I tried uploading in smaller batches (30 photos) and only two uploaded. I'm not getting any error messages - everything looks like it's proceeding normally, except most of the photos don't actually upload. I don't have tons of galleries and I upload only photos that are max size 300kb.
Any ideas? Thanks!
Any ideas? Thanks!
Tim - PicturesPro.com
16,278 posts
(admin)
Thu May 24, 18 4:35 AM CST
I assume you have successfully uploaded photos before. So for you to have problems now something must of changed in the way you are exporting the photos or something changed on the server or hosting. Because it would just not suddenly stop working in Sytist with no changes to Sytist.
Are your photo dimensions larger than what you have uploaded in the past? If so, that could be the issue.
http://www.picturespro.com/sytist-manual/articles/issues-uploading-photos/
Are your photo dimensions larger than what you have uploaded in the past? If so, that could be the issue.
http://www.picturespro.com/sytist-manual/articles/issues-uploading-photos/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
K
Karen Evans
19 posts
Thu May 24, 18 9:22 AM CST
Hey Tim. Thanks for responding. I've not changed anything at all. My Firefox browser updated recently, and that presented some security issues, but that's the only thing that's different.
Of course, I checked with the web host first and they say there's no issue on their end (naturally). My photos are exported at the same dimensions, etc., as all the other galleries I've ever uploaded.
Do you think that upgrading to the newest version of Sytist would fix the problem? I'm currently operating 2.0.1.
Of course, I checked with the web host first and they say there's no issue on their end (naturally). My photos are exported at the same dimensions, etc., as all the other galleries I've ever uploaded.
Do you think that upgrading to the newest version of Sytist would fix the problem? I'm currently operating 2.0.1.
K
Karen Evans
19 posts
Thu May 24, 18 9:26 AM CST
OK, the problem appears to be Firefox, because I am trying it now with Chrome and it appears to be working just fine.
Tim - PicturesPro.com
16,278 posts
(admin)
Thu May 24, 18 9:55 AM CST
Could be a problem with Firefox and Adobe flash then. A new uploader was developed in the 2.6 Sytist version that does not use flash.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
K
Karen Evans
19 posts
Thu May 24, 18 10:00 AM CST
Can I upgrade from 2.0.1 directly to the most recent version?
Tim - PicturesPro.com
16,278 posts
(admin)
Thu May 24, 18 10:30 AM CST
Yes.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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