To post a new support question, click the Post New Topic button below.
Current Version: 4.9.3 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Cron Jobs
Timothy Foster
411 posts
Fri Nov 03, 17 9:12 AM CST
I set up cron jobs for both of my websites to send reminder emails. 1 website worked and the other did not. I am looking at all of the settings and they all look the same. The test email worked from the one that's not sending too so I don't know where to go next to fix this.
any thoughts?
any thoughts?
Tim Foster
Tim - PicturesPro.com
16,250 posts
(admin)
Sun Nov 05, 17 6:05 AM CST
Are both the websites on the same host and hosting account or are they separate hosting accounts? If they are on the same hosting account I would think they would both be working if one is working.
And for the one not working, if you go to Stats -> Email Logs, does it show them being sent there?
And for the one not working, if you go to Stats -> Email Logs, does it show them being sent there?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Timothy Foster
411 posts
Sun Nov 05, 17 7:32 AM CST
They are on the same host. We set them both up with the Cron job code. One went out right away and the other didn’t send until later that day but what was weird is that it sent an email we no longer had in the system. The email was changed to reflect more accurate information about that locations reminder
Tim Foster
Tim - PicturesPro.com
16,250 posts
(admin)
Sun Nov 05, 17 9:35 AM CST
Did you change the email after midnight on the day it sent? The cron checks at midnight for emails that will need to be sent that day. Then creates those emails and saves them into a database table. And when the time comes to send them it does.
If you changed the reminder email after midnight, it does not change those emails that are already in the queue. Kind of sounds like what happened.
If you changed the reminder email after midnight, it does not change those emails that are already in the queue. Kind of sounds like what happened.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Timothy Foster
411 posts
Sun Nov 05, 17 12:51 PM CST
ok I had a weird feeling thats what happened. thanks for your response
Tim Foster
Please log in or Create an account to post or reply to topics.
Loading more pages