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Login Slow & Can't Upload Photos
G
Gareth
82 posts
Fri Aug 18, 17 12:39 PM CST
I've been having issues with really slow login issues and even moving from menu to menu in the backend the old washing machine goes round and round for 3+ maximum ive waited is 10mins (google chrome) and also when I go to upload photos nothing is uploading.
I have contacted my host and they have changed the data to 1000M
Upload Max File Size1000M
Memory Limit512M
POST Max Size1000M
I have contacted my host and they have changed the data to 1000M
Upload Max File Size1000M
Memory Limit512M
POST Max Size1000M
Edited Fri Aug 18, 17 1:10 PM by Gareth
Tim - PicturesPro.com
16,278 posts
(admin)
Sat Aug 19, 17 5:34 AM CST
The front end seems to be working quickly. Maybe it was just a temporary server issue?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
G
Gareth
82 posts
Sat Aug 19, 17 9:37 AM CST
still happens though the front end is quick & still not uploading images :/
Edited Sat Aug 19, 17 9:38 AM by Gareth
G
George Michie
14 posts
Sat Aug 19, 17 5:42 PM CST
Mines turned very slow as well, day after the update notice came out strangely
L
Loyd Van Zante
130 posts
Sun Aug 20, 17 9:14 AM CST
mine was slow and I could not up load without error. Changed from modzilla to chrome and have no problem.
This was only on my xp computer not my windows 10 computer.
This was only on my xp computer not my windows 10 computer.
Tim - PicturesPro.com
16,278 posts
(admin)
Mon Aug 21, 17 5:08 AM CST
Not being able to upload photos is probably server related. You can email me your FTP or hosting username and password and I can take a look for error logs.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Jordan McCrea
19 posts
Mon Aug 21, 17 4:20 PM CST
My site has been running incredibly slow too. I use Hostgator. I spent an hour on the phone with Tech Support. This is what they said.
The two places I saw that could be an issue with loading times are:
The amount of caching on the site
The following code inside of your .htaccess file (/home1/timeless/public_html/.htaccess) appears to be referencing 1 week worth of caching. I would recommend to lower this to something on the order of hours.
Header set Cache-Control "max-age=604800, public"
Also- it appears as though you are using PhP 5.6. Depending on the age of the website software, you may see a benefit from either raising or lowering the version you are currently using. (This can be found in the "PhP selector" within Cpanel)
Lastly, you may want to consider consulting with the developer of the site to be sure of the cause/ and fix for the issue.
Please help as soon as possible.
The two places I saw that could be an issue with loading times are:
The amount of caching on the site
The following code inside of your .htaccess file (/home1/timeless/public_html/.htaccess) appears to be referencing 1 week worth of caching. I would recommend to lower this to something on the order of hours.
Header set Cache-Control "max-age=604800, public"
Also- it appears as though you are using PhP 5.6. Depending on the age of the website software, you may see a benefit from either raising or lowering the version you are currently using. (This can be found in the "PhP selector" within Cpanel)
Lastly, you may want to consider consulting with the developer of the site to be sure of the cause/ and fix for the issue.
Please help as soon as possible.
G
Gareth
82 posts
Mon Aug 21, 17 4:21 PM CST
Send Tim an email Randy along with FTP login. He will help you out.
He helped me today amazing support id like to give him a huge shoutout :D
He helped me today amazing support id like to give him a huge shoutout :D
Jordan McCrea
19 posts
Mon Aug 21, 17 4:33 PM CST
Thanks! I send the info
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