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Multiple Orders Not Showing Up On Sales Reports.
Aric Hoek
258 posts
Sat Jan 14, 17 8:51 AM CST
I have multiple orders not showing up in my sales reports. Some orders have been partially paid, and some paid in full. Expenses will show up in the reports, but not the sales for some reason.
One of the orders was paid off line, and I entered in the payments manually. The other was paid via PayPal on a payment schedule.
the orders in question both are on payment schedules.
One of the orders was paid off line, and I entered in the payments manually. The other was paid via PayPal on a payment schedule.
the orders in question both are on payment schedules.
Edited Sat Jan 14, 17 9:05 AM by Aric Hoek
Aric Hoek
Tim - PicturesPro.com
16,278 posts
(admin)
Mon Jan 16, 17 6:19 AM CST
I think I overlooked the payments on scheduled payments for the sales reports. I will have to look into it for the next update.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Aric Hoek
258 posts
Tue Feb 28, 17 11:45 AM CST
Hi Tim. I just wanted to refresh this topic as we just booked another wedding on a payment schedule.
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Just an FYI. I just booked a wedding. An invoice was sent which contained a payment schedule. The client successfully payed with Square. However, the same problem exists in that I am unable to see the results of the payment in the Reports Section on my dashboard, as if the sale never happened.
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Just an FYI. I just booked a wedding. An invoice was sent which contained a payment schedule. The client successfully payed with Square. However, the same problem exists in that I am unable to see the results of the payment in the Reports Section on my dashboard, as if the sale never happened.
Edited Tue Feb 28, 17 1:04 PM by Aric Hoek
Aric Hoek
Tim - PicturesPro.com
16,278 posts
(admin)
Tue Feb 28, 17 1:52 PM CST
Yes, I still have this on my to-do list.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
heather cox
12 posts
Sun Apr 23, 17 2:36 PM CST
Any update on this it appears I am having the same issue.
Tim - PicturesPro.com
16,278 posts
(admin)
Mon Apr 24, 17 6:03 AM CST
The last update added a list of orders at the top of the order list that a payment was made on schedule payments. However, right now if there are no other orders in the date range they don't know, something I have changed for the next update.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
heather cox
12 posts
Thu Apr 27, 17 7:00 PM CST
great thanks for getting back to me.
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