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Can't Login To My Admin

R
250 posts
Fri Nov 25, 16 12:59 PM CST
The last few days I've been unable to login to my Sytist admin.

It does nothing...the page just refreshes and the login info is still there.
17,006 posts (admin)
Fri Nov 25, 16 1:30 PM CST
Sounds like you are probably out of space on your hosting account. You should check in your hosting control panel or with your hosting company.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
R
250 posts
Fri Nov 25, 16 8:40 PM CST
I have the IXwebhosting Unlimited Pro Plan

It includes unlimited Disk Space, Bandwidth and Hosted Domains.

Is there something else I may be running out of?

Thanks,

Rich
17,006 posts (admin)
Sat Nov 26, 16 6:08 AM CST
Maybe you hit a max number of files?

Or something has changed on the server to cause the PHP session handling to stop working. So something to try is to edit the sy-config.php file through the file manager in your hosting control panel. The file is in the folder your Sytist is installed in.

Look for these 2 lines and remove them:

ini_set('session.gc_maxlifetime', 3600);
ini_set('session.save_path', $setup['path']."/sy-phpsessions");


Then try to log in.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
R
250 posts
Sat Nov 26, 16 8:50 PM CST
It worked perfectly...thanks Tim!

Now if I could fix whatever is blocking my auto update I'd be in heaven.
J
82 posts
Thu Oct 12, 23 6:20 AM CST

Is this still the way to approach this problem?  Cant login as admin.  Site seems to be running fine.  Unlimited etc.  I am currently logged in on laptop but cant get in on any other device.

17,006 posts (admin)
Thu Oct 12, 23 10:13 AM CST

If you can't log in and just seems to refresh the page, yes.

Can't Log Into Admin - Page Refreshes, No Error Message

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
82 posts
Thu Oct 12, 23 3:52 PM CST

I deleted a large gallery that had been posted for a short period of time for a fundraiser and was able to login after that.  As always - thanks for your amazing software and help!


Joan

8 total messages
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