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Invoice - Scheduled Payments
C
Catherine Bligh
35 posts
Wed Nov 16, 16 5:54 PM CST
I sent up a new invoice for a client and and broke it down into monthly scheduled payments.
Since this was the first invoice I've made using this new feature, I decided to go into the client account and view the flow from their POV.
When I click on the invoice while logged into my clients account, the payments are all listed on the side. But, there is no "Pay Now" button or anywhere to click to make a payment on the invoice, partial or full balance. Is the ability to pay scheduled payments only send by email? This doesn't seem right because it would be easier to direct people to their account page then expect them to keep a link buried in their email account if they decide to wait a few days to pay.
Screenshot: https://www.dropbox.com/s/k52thmvzhk956m9/Screen%20Shot%202016-11-16%20at%206.50.29%20PM.png?dl=0
Thanks!
Since this was the first invoice I've made using this new feature, I decided to go into the client account and view the flow from their POV.
When I click on the invoice while logged into my clients account, the payments are all listed on the side. But, there is no "Pay Now" button or anywhere to click to make a payment on the invoice, partial or full balance. Is the ability to pay scheduled payments only send by email? This doesn't seem right because it would be easier to direct people to their account page then expect them to keep a link buried in their email account if they decide to wait a few days to pay.
Screenshot: https://www.dropbox.com/s/k52thmvzhk956m9/Screen%20Shot%202016-11-16%20at%206.50.29%20PM.png?dl=0
Thanks!
Tim - PicturesPro.com
16,995 posts
(admin)
Thu Nov 17, 16 5:54 AM CST
It looks to me the invoice for some reason has a payment status of Completed but it shouldn't. Before you added the scheduled payment, did you select the edit payment option or anything else?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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Catherine Bligh
35 posts
Thu Nov 17, 16 6:59 AM CST
When I set up the invoice I added a payment to it because they already paid the deposit for the photography package.
C
Catherine Bligh
35 posts
Thu Nov 17, 16 7:18 AM CST
I got it to work. I made a new invoice with adding a payment at the time of making the invoice. I instead created the payment as one of the "Scheduled Payments" and then paid it on the back-end by click the "+" next to it.
The only other future issue I see with these payment schedules invoices is, I cannot add payments to it now. Say they pay $100 one month (by sending a check) and then decide to pay a larger amount later, there is no way to put this math into the invoice. I will have to create a new one again.
It would be so amazing if the client could just enter in the amount they want to pay every time and it applying to the invoice.
The only other future issue I see with these payment schedules invoices is, I cannot add payments to it now. Say they pay $100 one month (by sending a check) and then decide to pay a larger amount later, there is no way to put this math into the invoice. I will have to create a new one again.
It would be so amazing if the client could just enter in the amount they want to pay every time and it applying to the invoice.
Michael Leenheer
538 posts
Wed Jul 12, 17 1:40 PM CST
Searched and found this thread as I'm having a very similar problem. Tim, it would be much appreciated if you could give the invoicing area a bit of loving attention.
The payments I receive for a wedding, for example, aren't on a "payment schedule". They pay me a deposit, then they pay a final payment a few months (sometimes a year) later. Occasionally there's a third "installment" in the middle somewhere; so I can't effectively use this without the ability to just "add a payment". The invoice needs to then show:
Subtotal: $xx.xx
Tax: $xx.xx
Grand Total: $xx.xx
Amount Paid: $xx.xx
Balance Owing: $xx.xx
The number of possibilities for using this system expands greatly when this feature is added. The invoice doesn't even need to have a listing of all the payments individually (as long as we can see them online) but if it shows the balance owing then we can send a "Reminder email" for people who ask what amount is left to pay.
The payments I receive for a wedding, for example, aren't on a "payment schedule". They pay me a deposit, then they pay a final payment a few months (sometimes a year) later. Occasionally there's a third "installment" in the middle somewhere; so I can't effectively use this without the ability to just "add a payment". The invoice needs to then show:
Subtotal: $xx.xx
Tax: $xx.xx
Grand Total: $xx.xx
Amount Paid: $xx.xx
Balance Owing: $xx.xx
The number of possibilities for using this system expands greatly when this feature is added. The invoice doesn't even need to have a listing of all the payments individually (as long as we can see them online) but if it shows the balance owing then we can send a "Reminder email" for people who ask what amount is left to pay.
Michael Leenheer || My Sytist: https://subphoto.ca/client_galleries/demo01/
C
Catherine Bligh
35 posts
Thu Apr 12, 18 7:48 PM CST
I just found my own thread again because I am having the same issue! Glad I solved it for myself... again! :)
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