Download For My Clients Doesn't Work

Hello, my clients told me that the download break on 75%. I was searching in the support forum for this problem and found something to change in "settings - download zip file limit" is this right?
There is "50", what number is right there?
Thank you

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If they are trying to download in zip files, You may need to reduce how many photos per zip file in Settings -> Photo Settings. The server will only be able to generate so many photos per zip depending on several different factors (server speed, cpu, memory, etc .... the photos sizes, if the photos are getting resized for the download or getting watermarked / logoed. ).

You may need to test out different amounts per zip file to see what number consistently works.

Change it to 25 and see if it works.

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Thank you Tim. I changed it, but my clients told me that it still doesn't work :-(

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If these are free downloads, post or email me a link to a gallery with password if needed so I can take a look.

If these are paid downloads, email me the link to your Sytist admin with the username and password.

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