To post a new support question, click the Post New Topic button below.
Current Version: 5.5.2 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Print Credit - Ability To View Details In Client Account Via Admin
D
Dre
69 posts
Wed Jun 15, 16 6:34 AM CST
Hello Tim
It would be helpful to be able to view/remove applied Print Credits in a client's account via Admin in a way that is similar to being able to view/remove applied Account Credits.
At present, it seems the only way to remove a specific Print Credit (and not the entire shopping cart) is to actually log in to the Client's account from Admin. This leaves a record in Admin as though the Client was active in their account when this is not the case.
In light of the above a further request would be: (a) to not have a record of Admin access to a Client's account, or (b) to have the access shown/recorded as "Admin access" - is that possible?
Thank you
Dre
It would be helpful to be able to view/remove applied Print Credits in a client's account via Admin in a way that is similar to being able to view/remove applied Account Credits.
At present, it seems the only way to remove a specific Print Credit (and not the entire shopping cart) is to actually log in to the Client's account from Admin. This leaves a record in Admin as though the Client was active in their account when this is not the case.
In light of the above a further request would be: (a) to not have a record of Admin access to a Client's account, or (b) to have the access shown/recorded as "Admin access" - is that possible?
Thank you
Dre
E
Erin Carrow
88 posts
Wed Oct 29, 25 6:41 PM CST
was there ever an update on this? I’m having an issue where I applied a print credit to a clients account and now I need to swap the print credit for an account credit. But I can’t figure out how to delete the print credit from her account?
S
Selina Metcalfe
123 posts
Thu Nov 06, 25 2:34 PM CST
Can you not delete it from the list of print credits? (From the print credits page, not the client account.)
Please log in or Create an account to post or reply to topics.

Loading more pages