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Stripe Payments Not Working - Goes To Blank Checkout Screen On Submit

20 posts
Thu Nov 05, 15 4:02 PM CST
I have activated Stripe payments on my site and configured it with the proper live keys (confirmed they are correct too)

When you attempt to place an order, sytist just goes to a blank checkout screen and the transaction never makes it to stripe.

I found an older thread about a similar issue and the post author said his problem was solved with a custom patch and suggested I start a new thread.

G
103 posts
Thu Nov 05, 15 8:13 PM CST
Hi,
I do not know the answer to your problem but I am using Sytist version 0.9.0 and have successfully processed hundreds of stripe payments in the last month. This would perhaps point to more of a configuration issue.
Were your test transactions going through to stripe fine?
Once I got that working and showing up in stripe as successful test transactions, I just changed the api keys to live versions and everything worked fine for me.

Good luck
20 posts
Thu Nov 05, 15 10:02 PM CST
I fixed it! Here's how:

Test mode wasn't working either.

Opened Chrome console, saw 500 error.

Checked /var/log/messages , saw an error saying "Stripe needs the Multibyte String PHP extension."

sudo yum install php56-mbstring

restarted apache

Works! I'm using Amazon EC2 for my site, so sometimes there are missing extensions that are normally installed by default on other servers.

G
103 posts
Fri Nov 06, 15 2:50 AM CST
Congrats!
4 total messages
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