Deleting A Customer Shopping Cart

Is there a method to delete a shopping cart? Got one on my system that is never going to go to an order.

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There is not an option to delete a shopping cart at this time.

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Thanks Tim. Can we get the option added in a future release as we do get a number of spurious carts that never make it to orders.

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This would be great for us also, event photographers always seem to end up with at least one stray cart here and there.

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Tim,

is this still on the to do list?

Mike

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if you go to stats and shopping cart, you will see delete as an option on the right side of each open cart. i am currently on version 7.8.

Although I would like to see an option to edit a client's cart so that i can remove specific items.

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Cheers Tim

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Just wondering if being able to delete a customer will be available soon.

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Adrian,
Go on the customer profile and over the data you can choose to deactivate or delete it.

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I have deleted shopping carts that have not been purchased. I first send an email to the client, explaining my policy and I ask if they plan to purchase the items in the cart or I ask if they had issues purchasing. I then advise them of my site policy on shopping carts that remain not purchased and stagnant and that they will be deleted. I remind the customer there is an option for favorite images as well. If I do not hear back from the client, I click on their name and then click on the shopping cart and there is an option to delete the cart.

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