If you have a support question or comment, click the Post New Topic link below.
Current Version: 3.9.2 | Sytist Manual | Sytist Articles 

Free Downloads Not Tracked?

Please log in or Create an account to post or reply to topics.
Scott Bolster
5 posts
Wed Dec 12, 18
11:14 AM
I believe I have the free download option working just fine. I've read in this forum how to view free downloads (When viewing the gallery in the admin, click the Stats tab. It will show you the free downloads made.) but I don't see any downloads listed here. I only see views and sales. I believe people are downloading the free files. Am I missing a setting that allows me to track free downloads?

Thank you,
Tim - PicturesPro.com
13476 posts
Wed Dec 12, 18
12:01 PM
If people are doing free downloads it will show in the Stats/Sales section of the gallery. It will show the photo downloaded & date/time. Try testing it in the gallery on the front end then check the stats/sales section of the gallery.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Scott Bolster
5 posts
Wed Dec 12, 18
12:30 PM
I tested and it IS working now. I should have mentioned I just upgraded from 2.7.x - perhaps something changed since that version.

Thanks for the help!

Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

©2003 - 2019 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window