To post a new support question, click the Post New Topic button below.
Current Version: 5.2.4 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
5.2 Upgrade Gets Stuck At The "unzipping! Please Wait..." Stage.
B
Brian T
66 posts
Tue Jan 07, 25 6:43 AM CST
Hi,
My 5.2 Upgrade gets stuck at the "Unzipping! Please wait..." stage.
I've tried via a couple of browsers but basically the little wheel just goes round and round.
I've upgraded before without problems but some time ago (I'm on ver 3.7.2).
Is there something I'm missing?
Thanks,
Brian.
Tim - PicturesPro.com
16,844 posts
(admin)
Tue Jan 07, 25 7:06 AM CST
When using the auto-update from the admin and it seems to hang when trying to unzip, then the ZIP functions are not enabled in the PHP (programming language) configuration on your hosting.
You can either enable the ZIP functions in PHP from your HOSTING control panel or contact your hosting company and ask them to enable the ZIP functions in PHP.
Then you can apply the update in a few clicks.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
B
Brian T
66 posts
Tue Jan 07, 25 7:25 AM CST
Thanks Tim, I'll try this now.
B
Brian T
66 posts
Tue Jan 07, 25 7:32 AM CST
All OK now. Many thanks.
Please log in or Create an account to post or reply to topics.
Loading more pages