If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

One Packager, Not Enabled For Clients To Purchase That Package When Shopping

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Rebecca Nicolandos
30 posts
Thu Apr 04, 19
7:44 PM
Hello Tim,

Can I have your assistance please?

One of my four packages that I have listed in a gallery is not allowing clients to select it. The shopping cart icon is not visible either.

Can you point me in the right direction of how to fix the way I have set this up?

Thank you,
Edited Thu Apr 04, 19 7:44 PM by Rebecca Nicolandos
Rebecca Nicolandos
Tim -
13476 posts
Fri Apr 05, 19
4:42 AM
You probably have the option "Collapse Options & Description" selected in that package (edit it to see) which means they will click the package name or the arrow > to view more details about the package and then add to cart.
Tim Grissett, DIA - || My Email Address:
Rebecca Nicolandos
30 posts
Fri Apr 05, 19
4:58 AM
Thank you Tim. That was exactly what I had done. I appreciate your prompt reply.
Rebecca Nicolandos
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