Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

Clients Seeing Others' Images In Their Own Gallery

 
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BRIDGET BARNLUND
4 posts
Tue Nov 07, 17
9:52 PM
I'm having clients having issues w/ the following. Seems like it started happening w/in the last week and I have not changed anything on my end;

*Logging in to see others' images (from other galleries) in their own. (I have verified on my end that ONLY the correct images are in their gallery)

*After saving their favorites, it shows "no favorites" saved.

*Adding items to cart, then going to check out and the cart is emptied.

Are other folks having these issues?
Arron Robles
176 posts
Tue Nov 07, 17
10:25 PM
Hi Bridget. Can you give us a little more info? Like what version you are on? And how many clients? Are they in the same category? OR seperate categories?


Cheers,
Arron
 
 
 
 
 
Arron Robles, Solutions Designer | APVisions.com | Robles365.com
BRIDGET BARNLUND
4 posts
Wed Nov 08, 17
9:28 AM
Hi Arron, thank you for responding.

I am using version 7.1.0 of Photocart

I've heard this from 3-4 clients now.

When I log into Dave's Freeloader, my photocart site is imaginatephotography.com/proofs, then under Category they are "Uncategorized".

I do sometimes chose a different Price Group, depending on what type of shoot it was (high school senior, wedding, portrait, etc.)

Tim - PicturesPro.com
13476 posts
admin
Wed Nov 08, 17
12:31 PM
Perhaps something on your main site in the .htaccess file is causing the issues. But can't tell anything without looking at a gallery. You need to post or email me the access code to a gallery so I can look.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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