If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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Exporting Customer Data From Photocart

105 posts
Tue Apr 16, 24 2:09 AM CST

Hi Tim,

I am trying to export customer data from Photocart and get 

Not Found

The requested URL was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

when trying to access the pc-clients.php page. 

I am on Photocart 7.1.0.  The pc-clients.php file is in  my Photocart folder and the path I am using is 

(note, that I have the ".au" only version of my domain, so the ".com" is not missing) 

Don't know where to go from here. 



Edited Tue Apr 16, 24 2:09 AM by Craig Stewart
16,437 posts (admin)
Tue Apr 16, 24 9:49 AM CST

If it is not found then you are using the wrong link or you don't have the file uploaded to the correct place.

Tim Grissett, DIA -
My Email Address:
105 posts
Tue Apr 16, 24 10:08 PM CST

Hi Tim, 

I have chosen to contact you directly for the original issue I opened this ticket for, but I have another question about this. 

If I import a load of people via this method, is there a means by which I can add them en masse to a particular gallery?



3 total messages
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