If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

No Response In Some Areas Of Admin

12 posts
Fri Aug 12, 16 10:36 AM CST
This problem just started, so not sure it's a "bug". Photo Cart has run great for years, using 7.1 since it's been available. Suddenly, parts of it won't respond. For example, I'm on the main page after logging in. I click on Galleries, it display's my gallery list. I click on Customers, it display's my Customers. I can build new galleries, update galleries, change setting, in fewer words, I can do a lot of stuff. However, when I click on Orders, the site just hangs. No error message, no nothing, except "Waiting for ..........". Has something, maybe reports.php, been deleted? Is there a way to renew my site without losing any data? Once it hangs, I can't do anything but close the window. Sometimes it lets me back into photocart immediately, oftentimes I have to wait an hour or more to get back in. Thanks for any help you can give.
16,405 posts (admin)
Sat Aug 13, 16 6:51 AM CST
Sounds like possibly an issue with the database or database server. It may clear itself up, but if not, might want to have your host check into it. Maybe optimizing the database from your hosting control panel might help too.
Tim Grissett, DIA -
My Email Address:
2 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 2,580 times
Category: Bug
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window