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Can't Create Account
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Dale Schappert
64 posts
Sat Nov 27, 21 10:27 AM CST
I just got Sytist installed a few weeks ago and I'm likely missing something simple. but when i go to create an account it wont let me and it just shows up with a blank page?
Tim - PicturesPro.com
16,247 posts
(admin)
Sun Nov 28, 21 5:32 AM CST
The problem is that the "ctype" functions are not enabled in the PHP configuration and it is creating an error and causing the page not to load. You will need to contact your hosting company support and ask them to add the ctype functions to the PHP configuration.
https://www.php.net/manual/en/function.ctype-alnum.php
Also downgrading the PHP version may fix it.
https://www.php.net/manual/en/function.ctype-alnum.php
Also downgrading the PHP version may fix it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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Dale Schappert
64 posts
Sun Nov 28, 21 8:27 AM CST
Tim, thanks for the quick reply. i found the php setting in my hosting admin panel. i can contact the host but though it might be easy to do it? is there a certain version i should try downgrading to?
Attached Photos
Edited Sun Nov 28, 21 8:28 AM by Dale Schappert
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Dale Schappert
64 posts
Sun Nov 28, 21 3:23 PM CST
got it figured out, its working now!
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