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Current Version: 4.9.3 | Sytist Manual | Common  Issues | Feature Requests

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Account Address Issues

L
20 posts
Wed Sep 01, 21 6:46 AM CST
Hi,

This is a long term problem but its really annoying me now, so when a new account is created, the customer selects what county they live in from the drop down. There is no way to manually enter which county they live in.

However, when the new account is created, each account has a "n" added to the county they live in, I have just created a new account and it happens every time. See image.

This happens also on shipping address, I normally just copy the shipping address and paste into a label template but they all have to be edited.

Any easy way to fix this for all existing accounts and for future ones?

Attached Photos

16,250 posts (admin)
Wed Sep 01, 21 9:54 AM CST
I have never heard of that happening and never has for me so it is something specific about your installation.

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) FTP username and password.


Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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