To post a new support question, click the Post New Topic button below.
Current Version: 4.9.3 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Account Address Issues
L
Louisa Copeland
20 posts
Wed Sep 01, 21 6:46 AM CST
Hi,
This is a long term problem but its really annoying me now, so when a new account is created, the customer selects what county they live in from the drop down. There is no way to manually enter which county they live in.
However, when the new account is created, each account has a "n" added to the county they live in, I have just created a new account and it happens every time. See image.
This happens also on shipping address, I normally just copy the shipping address and paste into a label template but they all have to be edited.
Any easy way to fix this for all existing accounts and for future ones?
This is a long term problem but its really annoying me now, so when a new account is created, the customer selects what county they live in from the drop down. There is no way to manually enter which county they live in.
However, when the new account is created, each account has a "n" added to the county they live in, I have just created a new account and it happens every time. See image.
This happens also on shipping address, I normally just copy the shipping address and paste into a label template but they all have to be edited.
Any easy way to fix this for all existing accounts and for future ones?
Attached Photos
Tim - PicturesPro.com
16,250 posts
(admin)
Wed Sep 01, 21 9:54 AM CST
I have never heard of that happening and never has for me so it is something specific about your installation.
You can email me the following for me to look into it:
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
3) FTP username and password.
You can email me the following for me to look into it:
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
3) FTP username and password.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
Loading more pages