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Filtering Unread Emails
A
Anne Martin
10 posts
Sun Feb 09, 20 9:41 PM CST
Hi Tim, I'm noticing there are a few posts about Sytist emails being filtered into clients' junk mail and I see it is known to be a server issue, not a Stylist issue. We're looking into that here.
I can see the email log for individual clients and also notice a (newish?) 'eye' icon which shows whether the client has read the email or not (nice touch!). My question is whether there would/could be a way to sort out all the unread emails so that I can resend (or contact them all from my dedicated Mail account )?
Thanks for your input
I can see the email log for individual clients and also notice a (newish?) 'eye' icon which shows whether the client has read the email or not (nice touch!). My question is whether there would/could be a way to sort out all the unread emails so that I can resend (or contact them all from my dedicated Mail account )?
Thanks for your input
Tim - PicturesPro.com
16,248 posts
(admin)
Mon Feb 10, 20 10:51 AM CST
There is not a way to filter those that have not been read.
The eyeball means the customers has opened the email. But just because it doesn't have an eyeball doesn't mean it has not actually been viewed. It won't count if the person has images blocked. But most likely it hasn't.
The eyeball means the customers has opened the email. But just because it doesn't have an eyeball doesn't mean it has not actually been viewed. It won't count if the person has images blocked. But most likely it hasn't.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
A
Anne Martin
10 posts
Wed Feb 12, 20 6:46 PM CST
Thanks for your response Tim, figured that might be the case. Just looking laterally at options to resolve the junk mail thing :-)
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