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Weird Ordering Issue
Joey Freeman
289 posts
Thu Aug 22, 19 7:47 AM CST
Hey Tim,
Do you have any idea what might have happened here? Looks like they order 7 photos in a buy all with tiered pricing and then a single photo download, but was only charged for the single download.
Do you have any idea what might have happened here? Looks like they order 7 photos in a buy all with tiered pricing and then a single photo download, but was only charged for the single download.
Edited Thu Aug 22, 19 7:47 AM by Joey Freeman
Joey Freeman
289 posts
Thu Aug 22, 19 7:49 AM CST
Screenshots
Attached Photos
Joey Freeman
289 posts
Thu Aug 22, 19 8:05 AM CST
Not sure if it has something to do with the fact that the last two photos are the same. 1 was bought as an individual download and one was part of a buy all.
Attached Photos
Tim - PicturesPro.com
16,247 posts
(admin)
Thu Aug 22, 19 11:11 AM CST
Looks like they changed the quantity to 0 for the buy all and then added it to cart which allowed them to add it to cart at 0.00. Then added the single photo so they could checkout like that. I have made changes for the next update where it won't let someone do that.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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