Heads Up For Those Of You Using Gmail And Contact Forms

Heads up for those of you using Gmail and contact forms on your website. There is a bug in GMAIL for almost 2 months now that when you reply to an email it ignores the reply-to header.

When you receive a message through your contact form that email is sent from your email address, but the reply-to is the person filling out the contact form email address.

What is suppose to happen is when you reply it sends it to the reply-to email address. But now it is sending to the email address it was "sent" from which is your email address. So basically you are sending it to yourself and not sending it to the person that filled out the contact form.

You should check your sent folder in Gmail if you have replied to contact forms to verify the message was sent to the people filling out the contact form.

This is a GMAIL bug and affects many people that use forms on their sites (not just Sytist users) because it is common practice to send a contact form from one email address and have a different reply-to email address. I am surprised they have not fixed this yet. I don't know if it affects everyone, but it has been reported by people using Gmail and g suite.

Here is a discussion on it in the Gmail help forum.
https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!topic/gmail/aVlo3QqT7MY

So if you reply to a contact form, you will need to copy the email address in the form message and add it to the send to email.

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