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Current Version: 4.9.2 | Sytist Manual | Common Issues | Feature Requests
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Junk Email
T
Thomas Roemischer
24 posts
Thu May 31, 18 5:41 AM CST
Hi Tim
My emails sent from Sytist for invite to log into a password protected gallery are going into my clients junk mail folders. How do I correct this.
Thom
My emails sent from Sytist for invite to log into a password protected gallery are going into my clients junk mail folders. How do I correct this.
Thom
Tim - PicturesPro.com
16,247 posts
(admin)
Thu May 31, 18 12:35 PM CST
Sytist tells the server to send the email and then it is up to the server to actually send them. If they are going to spam then the IP address of your website might be on a spam list (other sites probably send email from the same IP address).
You can contact your hosting company and ask them to look into it. They may be able to enable SPF to help them get into inboxes.
You can contact your hosting company and ask them to look into it. They may be able to enable SPF to help them get into inboxes.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
T
Thomas Roemischer
24 posts
Thu May 31, 18 1:01 PM CST
Thanks Tim,
Funny thing is that I had Photo Cart with the hosting company for years and never had this issue.
Thom
Funny thing is that I had Photo Cart with the hosting company for years and never had this issue.
Thom
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