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Earlybird Discount Not Working If Buying All Favourites?
R
Robert Hooper
48 posts
Wed Apr 04, 18 2:41 AM CST
Hi,
I have an earlybird discount on a gallery as normal, but my customer just added a selection of favourites, then clicked on the "my favourites". Then he clicked on "buy all photos" to actually purchase those favourites... and the earlybird discount didn't kick in!
The EB seems to be working fine in every other sense (buying anything else from the gallery) but it's almost as if when they add to the basket via the "my favourites" it's like it's adding from a seperate gallery that doesnt have the EB included?
Is this a known bug, or is there a workaround for this?
Thanks,
Rob
I have an earlybird discount on a gallery as normal, but my customer just added a selection of favourites, then clicked on the "my favourites". Then he clicked on "buy all photos" to actually purchase those favourites... and the earlybird discount didn't kick in!
The EB seems to be working fine in every other sense (buying anything else from the gallery) but it's almost as if when they add to the basket via the "my favourites" it's like it's adding from a seperate gallery that doesnt have the EB included?
Is this a known bug, or is there a workaround for this?
Thanks,
Rob
Tim - PicturesPro.com
16,250 posts
(admin)
Wed Apr 04, 18 12:27 PM CST
I have not noticed this before but can confirm this is happening. I think it's not recording the gallery ID when the buy all is added to cart (because there can be photos from multiple galleries in the favorites). I will have to look into it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
R
Robert Hooper
48 posts
Thu Apr 05, 18 2:38 AM CST
Thanks Tim, appreciated.
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