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Current Version: 4.2.0 | Sytist Manual | Sytist Articles  | Common  Issues

Error Code To View Pictures

 
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Bill Curry
5 posts
Fri Sep 02, 22
1:48 PM
I've had two customers so far tell me that they are receiving this error code (see attached) after they create an account and are no longer able to view any of their photos. I tried re uploading the photos with a different keyword and if I try from my end it works fine but they are still getting the same error.
Tim - PicturesPro.com
14758 posts
admin
Sat Sep 03, 22
4:44 AM
Nothing attached, no error code.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Bill Curry
5 posts
Tue Sep 06, 22
2:07 PM
Sorry I'm not sure why the photo wasn't attached I'm going to re upload in in this message. The problem seems to only happen when someone either creates an account or signs into their existing account, otherwise other people who have not created an account were able to order with no issues.
Attached Photos

Tim - PicturesPro.com
14758 posts
admin
Wed Sep 07, 22
5:07 AM
That says you are missing a database table from the database for some reason.

To recreate it click Settings in the Main Menu then UNDERNEATH the left menu click MySQL query.

Copt & Paste the following and click run

CREATE TABLE `ms_gallery_free` (
`free_id` int(11) NOT NULL AUTO_INCREMENT,
`free_person` int(11) NOT NULL,
`free_product` int(11) NOT NULL,
`free_gallery` int(11) NOT NULL,
`free_sub` int(11) NOT NULL,
PRIMARY KEY (`free_id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1000;
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Bill Curry
5 posts
Sun Sep 11, 22
11:00 AM
Ok I did that and then tried as if I were a customer and when I created an account now the attached error code is coming up.
Attached Photos

Tim - PicturesPro.com
14758 posts
admin
Mon Sep 12, 22
4:46 AM
You are missing another database table.

To recreate it click Settings in the Main Menu then UNDERNEATH the left menu click MySQL query.

Copt & Paste the following and click run

CREATE TABLE `ms_free_downloads` (
`free_id` int(11) NOT NULL,
`free_pic` int(11) NOT NULL DEFAULT '0',
`free_date` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
`free_date_id` int(11) NOT NULL DEFAULT '0',
`free_person` int(11) NOT NULL DEFAULT '0',
`free_ip` varchar(30) NOT NULL DEFAULT '',
`free_prod` int(11) NOT NULL DEFAULT '0',
`free_zip` int(11) NOT NULL,
`free_zip_number` int(11) NOT NULL,
`download_credits` int(11) NOT NULL,
`free_background` int(11) NOT NULL
) ENGINE=MyISAM DEFAULT CHARSET=utf8;
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Bill Curry
5 posts
Mon Sep 12, 22
2:59 PM
That worked thank you so much!!
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