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Current Version: 4.3.1 | Sytist Manual | Sytist Articles  | Common  Issues | EMAIL SENDING / RECEIVING TROUBLESHOOTING

Shopping Carts Unaccessible

 
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Raymond Leveille
2 posts
Mon Aug 15, 22
7:37 PM
I can see the Shopping carts for all clients but when I click on one, it just never shows me what's in them anymore as per before the last update. I waited over 10 minutes and just keeps cycling and nothing happens... must reload page to get back to admin.
Tim - PicturesPro.com
14890 posts
admin
Tue Aug 16, 22
5:10 AM
The new Sytist 4.1 update made it compatible with PHP 8. But it also made it incompatible with PHP 5.

This sound like your site is using PHP 5, you will need to have the PHP updated to at least PHP 7. You may be able to do this in your hosting control panel. If not you can ask your host to do it.

https://www.picturespro.com/support-forum/sytist/?t=53569-error-after-updating-to-sytist-41-cant-create-customer-account-error-message
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Raymond Leveille
2 posts
Wed Aug 17, 22
11:37 AM
Great, this works... thanks... but now we can't see the images in the orders and people can't download from the order... images are non existent "?" instead of images...

When I go to their order in the site, it's the same result.

Thanks so much for your help.

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