If you have a support question or comment, click the Post New Topic link below.
Current Version: 4.0.2 | Sytist Manual | Sytist Articles 

Shipping Not Calculating At All

 
Please log in or Create an account to post or reply to topics.
 
Catherine Lowe
5 posts
Mon Sep 13, 21
1:57 AM
Hi Tim,
I have created a shipping group however an order just came through without shipping added, even though I went into each gallery for the school and selected the shipping group. In the collections, I have ticked shippable.
What if someone orders a sing;e print for example?
Do not calculate shipping is defo not ticked on products...
Any ideas!?
Cat
Attached Photos

Tim - PicturesPro.com
13801 posts
admin
Mon Sep 13, 21
10:35 AM
You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) The order number of the order in question.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close