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Current Version: 4.0.2 | Sytist Manual | Sytist Articles 

Sytist Seems To Lock Up

 
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Jennifer Horton
3 posts
Mon Aug 16, 21
6:29 PM
I'm trying to update payment info on an order and when I click on edit payment it just spins, I'm using Chrome browser
Tim - PicturesPro.com
13801 posts
admin
Tue Aug 17, 21
4:27 AM
It sounds like your or your hosting company may have added a cache service to your website (Varnish, Cloud Flare, Site Lock, Sucuri, etc... ) which can cause weird things to happen like things not seem to be saving, seeing shopping cart contents of another customer .... because of the way it is caching the pages. If you have not enabled one, check with your hosting company to see if they have and if so, have it disabled.

After you address that and you still are having server issues, You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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