If you have a support question or comment, click the Post New Topic link below.
Current Version: 3.8.4 | Sytist Manual | Sytist Articles
Digital Download Issues
Please log in or Create an account to post or reply to topics.
I have a gallery for a cheer team that people made orders from. I have checked all of the products to ensure they all have the option checked that they cannot download until it is released, yet there are a number of them that were able to download their images before they were edited and released. Is there something I may be missing? These were ordered as preorder items
Thanks
Thanks
Without seeing the setup of the products and orders I have no idea.
You can email me the following for me to look into it:
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
3) The order number of 2 orders where they purchased, downloaded and you didn't click allow download link.
You can email me the following for me to look into it:
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
3) The order number of 2 orders where they purchased, downloaded and you didn't click allow download link.

Loading more pages