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Edit Order Product Disappeared

 
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Sean Scarmack
94 posts
Thu Aug 22, 19
12:03 PM
So I had an order in with a deposit of $100 required, booking total lets say $2,500...I don't like seeing my total amount being $100 and not $2,500.

I went to edit the Product total, clicked Edit, changed the total, clicked saved. My product disappeared!!!

https://www.dropbox.com/sh/9n32t72ydd2parg/AAB7l9_O7StJdROuw6nDxx2ta?dl=0


(Also I can't upload attach photos to your support anymore. JPG's, PNG, nothing)
 
 
 
 
 
XT
2 posts
Thu Aug 22, 19
5:12 PM
Same thing just happened to me. I tried to add details to the order and when I clicked save, poof! It was gone. I also can't upload the image to the feed.
Tim - PicturesPro.com
11726 posts
admin
Fri Aug 23, 19
4:49 AM
I see why it happened and fixed for the next update. It is not gone, but the only way to get it back attached to the order is to do the following:

Click Settings in the main menu. Then underneath the left menu click MySQL query.

Copy the following line and paste it in there and replace the 12345 with the order number of that order and click run.

UPDATE ms_cart SET cart_store_product='1' WHERE cart_order='12345';
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Sean Scarmack
94 posts
Mon Aug 26, 19
3:10 PM
That worked... Glad you got that fixed :)
 
 
 
 
 
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