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Found A Glitch Maybe?
E
Edward Allen
5 posts
Tue Jul 16, 19 5:52 PM CST
Good afternoon!
Just writing a quick note because I found something that I tried to test, that doesn't seem to be working properly. I may just not have something set right so I wanted to reach out to you and ask.
On my Product Base items, I added a couple of purchase options (surface modification and add a frame). When the order is placed on a single photo, it seems to work fine and calculate the additional cost. However, when that same product is featured in a 'Collection,' it allows me to SELECT the additional options on each print, but it does NOT calculate in the total price. For example, if I charge $150 for a package and then add a frame option on one of the prints for an additional $150, it still shows as the total as $150, not $300.
Please help if you can.
Thanks!
Ed
Just writing a quick note because I found something that I tried to test, that doesn't seem to be working properly. I may just not have something set right so I wanted to reach out to you and ask.
On my Product Base items, I added a couple of purchase options (surface modification and add a frame). When the order is placed on a single photo, it seems to work fine and calculate the additional cost. However, when that same product is featured in a 'Collection,' it allows me to SELECT the additional options on each print, but it does NOT calculate in the total price. For example, if I charge $150 for a package and then add a frame option on one of the prints for an additional $150, it still shows as the total as $150, not $300.
Please help if you can.
Thanks!
Ed
Tim - PicturesPro.com
16,147 posts
(admin)
Wed Jul 17, 19 6:12 AM CST
It does add the price to the cart. The collection price doesn't change, but you will see the additional price next to that product when viewing your cart and in the cart total.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
E
Edward Allen
5 posts
Wed Jul 17, 19 10:00 AM CST
Hey there...
I must have missed something. Thanks for the input. I just tested it again and it worked fine. Not sure why I didn't see it working the first time. Thanks for your help.
-Ed
I must have missed something. Thanks for the input. I just tested it again and it worked fine. Not sure why I didn't see it working the first time. Thanks for your help.
-Ed
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