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Current Version: 3.5.3Sytist Manual | Sytist Articles 

Random Behavior On Adding Product To Cart

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Shannon Holden
12 posts
Wed May 15, 19
12:42 PM
I just had an order come through from a client with some very odd behavior. On a couple of the prints, it gave her required options from a complete different product. On one 16x20 print, it required her to choose options I have set up for a digital collection. On another 16x20 print, it required her to choose options for a session reservation. On a third 16x20 print, it did not have a problem and gave the normal choices. Then, it calculated the early bird discount incorrectly.

I tried duplicating the behavior by creating my own order from her gallery, and it did not have the problem. I also verified that I do not have the Do Not Allow Discounting box checked on the products to interfere with the early bird discount. Would you mind taking a look? I can forward you the login info for my Sytist admin. Thank you.
Tim - PicturesPro.com
11625 posts
Thu May 16, 19
4:54 AM
Email your Sytist admin link, username and password and also the order number of this order.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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