If you have a support question or comment, click the Post New Topic link below.
Current Version: 3.5.3Sytist Manual | Sytist Articles 

Random Behavior On Adding Product To Cart

 
Please log in or Create an account to post or reply to topics.
 
Shannon Holden
12 posts
Wed May 15, 19
12:42 PM
I just had an order come through from a client with some very odd behavior. On a couple of the prints, it gave her required options from a complete different product. On one 16x20 print, it required her to choose options I have set up for a digital collection. On another 16x20 print, it required her to choose options for a session reservation. On a third 16x20 print, it did not have a problem and gave the normal choices. Then, it calculated the early bird discount incorrectly.

I tried duplicating the behavior by creating my own order from her gallery, and it did not have the problem. I also verified that I do not have the Do Not Allow Discounting box checked on the products to interfere with the early bird discount. Would you mind taking a look? I can forward you the login info for my Sytist admin. Thank you.
Tim - PicturesPro.com
11625 posts
admin
Thu May 16, 19
4:54 AM
Email your Sytist admin link, username and password and also the order number of this order.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2019 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close