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Recent Visitors All Same Ip

 
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David Coxsell
149 posts
Fri Apr 12, 19
7:12 AM
Hi,

I’m assuming this may be a host issue but hopefully someone may know the answer. I recently migrated over to Bluehost. All up and running well however visitor stats are all showing the same IP address and when I click them for more info it shows my host box number as the remote host.

Example: box####.bluehost.com

Any help appreciated. Cheers
 
 
 
 
 
Tim - PicturesPro.com
13398 posts
admin
Fri Apr 12, 19
10:55 AM
It would be a host issue but I don't know what. Maybe something they are running on the server.

You can try this and see if it makes any difference.

In your Sytist admin, click Settings in the main menu. Then underneath the left menu click edit config file. On a blank line above the closing PHP tag ?>, add this line of code and save:

$setup['only_use_remote_address_for_ip'] = true; // only uses $SERVER['REMOTE_ADDR'] for IP address.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
David Coxsell
149 posts
Sat Apr 13, 19
2:54 AM
Thanks Tim that worked a treat :)
 
 
 
 
 
David Coxsell
149 posts
Thu May 30, 19
4:27 PM
Hi Tim,

My stats have started reporting the same IP for all visitors again today.

I’ve checked of code you gave me is still there and it is,

Any ideas?
 
 
 
 
 
David Coxsell
149 posts
Fri May 31, 19
3:16 AM
Strange reports are fine today.

Was most definitely not the same person visiting all day however as I visited myself logged out of admin to be sure.

Confused I am lol
 
 
 
 
 
Tim - PicturesPro.com
13398 posts
admin
Fri May 31, 19
4:37 AM
Most likely your host is doing something to the server.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
David Coxsell
149 posts
Fri May 31, 19
8:15 AM
Another strange thing I have noticed today, the ip address on the sent part of a contact form is different to that of the visitors ip in the stats area.
Edited Fri May 31, 19 8:34 AM by David Coxsell
 
 
 
 
 
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