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Need To Turn A Shopping Cart Into An Order

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Martha Widdowson
26 posts
Mon Feb 11, 19
11:48 AM
I had a customer, not logged in, put stuff in her cart and then when I saw her in person yesterday she paid me for the items. How can I without having to go through all of her pictures easily turn the shopping cart into an order?


Tim - PicturesPro.com
11099 posts
Mon Feb 11, 19
1:10 PM
The only way to do it is have her create an account or log in on the computer or device she added the items to cart with. Then you can log in as her and place the order.

Otherwise, you would need to manually create the order.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Martha Widdowson
26 posts
Mon Feb 11, 19
1:31 PM
:( Ok. If we could put this on the wish list it would be appreciated. I run into this situation frequently and I would guess I'm not alone.
Shawn Mertz
120 posts
Mon Feb 11, 19
2:44 PM
There is a way to force people to log in before ordering. I’m not sure where it is in settings but it will 90% solve the problem.

There isn’t much you can do about the ones that don’t complete the check out process.
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