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Current Version: 4.9.3 | Sytist Manual | Common Issues | Feature Requests
Duplicate Image Being Added To Package
When I first created my account, you'd get an error message if you tried to add the same image to a package, which was good. Now, I'm no longer getting that error message, and it's allowing me to add the same image to all photo selections in a package. How can I change this back? I don't want clients accidentally putting the same image in a package.
This is because the product in that collection is a print that includes a download.
Because of the complaining I had after adding the new collections functionality that actually did stop them from adding it multiple times I had to change it so people can add multiple of the same photo even if it contains a download. 🙄
So if you don't want them to be able to add it multiple times (which also means they can't select 2 4x6s of that photo in the collection), you need to make it a download product and just say it includes a 4x6.
My Email Address: info@picturespro.com
Tim,
That's how I originally had the product structured (download + print), but then it wasn't classified as a print, and therefore didn't get the automatic shipping charge. (I know there's a way to add shipping for each product, but I don't think that would work, since it would get added multiple times.)
It sounds like I'll just have to put a big disclaimer in the cart to double check their photos and hope that they read it. :)
Thanks,
Bonnie
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