To post a new support question, click the Post New Topic button below.
Current Version: 4.9.3 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Redeem Coupon Button Showing But Not Active

S
9 posts
Tue Apr 09, 24 6:02 PM CST

Hi Tim,

The redeem coupon button is showing on the "Checkout" page, but it's not active. When clicked on it just stays black. It's also available on the "Shopping Cart" page and that one is active and working fine. It turns blue and gives the option to put in the code.  I have 2 available coupons, so that shouldn't be affecting it. I had a frustrated customer last night trying to input her coupon. Is there a way to either remove the nonfunctional one or activate it? Thank you! 

16,278 posts (admin)
Wed Apr 10, 24 5:01 AM CST

This is because of the padding in  the header causing the logo to go over the redeem  coupon button making it not clicking on mobile devises. I tweak the header and it is working now.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
9 posts
Wed Apr 10, 24 7:19 PM CST

Thank you for tweaking it!

3 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 50 times
Category: Coupons
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close