To post a new support question, click the Post New Topic button below.
Current Version: 4.9.3 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Pre-order To Order (& Selecting Images) Before We Have A Roster

l
9 posts
Fri Mar 29, 24 10:39 PM CST

Hi again! Newbie here. I am trying to find information on the best process if this is our workflow for a particular job we have coming up. 

1. Set up pre-order BEFORE we have a roster (link to correct price list etc) and share as a link in Save the Date email from League Organizers 
2. Client orders & pays.
3. THEN we receive roster, load it up, get QR codes
4. Photograph, load images & verify QR codes, email goes out from system (via email addresses in the roster) with info on how to access photos
5. HOW does it connect with those who preordered in #2 above, to prompt them to select their images (not being charged again).  Does it recognize the email address of the person who pre-ordered, as long as the parent is using the same email address?

Would be great if there is a detailed post / instructions or video. Sorry if I have missed!

Thank you for your help :)

 

16,292 posts (admin)
Sun Mar 31, 24 5:21 AM CST

If you set up in your price list for your pre-orders that they are coming back to select photos later (View price -> Settings -> Pre-order Options -> Check: Yes, customers will return later to select photos for their pre-ordered products.) then when they purchase from the pre-order those products are added to their cart in their account. 

When the photos are ready they log into their account then select the photos for the products they pre-ordered and checkout at no additional cost unless they purchase additional products.

Pre-orders.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 68 times
Category: Orders
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close