A Few Questions

Hi

• I wish to offer a discounted file or print to of the same image that a customer has purchased, so, they buy a file and are offered a discount on prints of that file OR they buy a print and are offered the chance to buy a discounted hi Rez file of the same print.  I think I *might* be able to do this with Bonus Coupons, but I am not clear on how the coupon code for the bonus coupon is obtained by the user.  Could you please provide clarification on whether this is possible or if I have misinterpreted how the Bonus Coupons are used. 
• Is it possible to have an additional line in the address field when customers create an account?  *Address 2* for instance, we get a lot of people that send orders to work addresses and may need an extra line not just for company name (I saw that) but for additional info for what building they are in.
• Does the total for gallery sales include shipping, I Can see that it does not for sub-galleries but can not see this either way for the overall total.
• Is there a way to see a list of incomplete orders, I guess these would be considered abandoned carts.
• Is there a way to require customers to give instructions when ordering retouching?  I saw that I can make an additional information line / field at the check out and I can make that field mandatory and even put a description below it, which is great, but the issue is then that *everyone* must put something in that field, even if they have not purchased retouching.  It would be great to have this additional field ability, but add it to the IMAGE OPTIONS in the price list. 
• Is it possible to have an access code box only on main gallery page (assuming the cart is being used as a cart only, and not as the website as well) instead of displaying all galleries available for instances where the customer is not logged in.  This happens when they are logged in and you click the Hamburger Menu and then "Find My Photos"

Thanks for your time to answer all these questions, I have read the manual back to front, so my apologies if I have missed the answers.

1) You can create an option for your prints  (Option type: download) to include a download and then set the price for that when purchasing the print. Not an option the other way around.

2) There is currently no second address line available.

3) The total includes everything; shipping, tax, etc... but then it breaks it down below the total.

4) Stats -> Shopping Carts

5) There is not an option for them to leave instructions on image options.

6) Site Content -> Manage Home Page -> Find My Photos Form. To not display gallery edit the Featured Content settings while editing the homepage.