To post a new support question, click the Post New Topic button below.
Current Version: 4.9.3 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Advice On Security Using Paypal.

53 posts
Fri Mar 08, 24 3:15 PM CST

Hi Tim,

I have just had a clients paypal account compromised and was wondering if there was a way hackers could of hacked the Sytist installation to retrieve their data?

Message:

I had made an order a week ago to buy my son’s photos. We've just had a large sum come out from our account via PayPal straight after I had purchased the photos. I just wondered whether your PayPal system been compromised? We’ve notified the bank but just thought I would let you know.

Thanks

Simon



Sitist and Pictures Pro User.
Wellington
New Zealand
457 posts
Fri Mar 08, 24 3:26 PM CST

That sounds like a browser attack, sytist passes the request to paypal and paypal handles the rest. It's on Paypal or your customers browser. Sytist does not store fiancial info.

53 posts
Fri Mar 08, 24 3:32 PM CST

Cheers Vance,

Thought as much, but you know when shit goes down, you have to cover your bases.

Simon

Sitist and Pictures Pro User.
Wellington
New Zealand
457 posts
Fri Mar 08, 24 4:31 PM CST

Absolutely! I am just wondering if they read a fake email and actually never checked their Paypal account. I get those emails all the time. And if they did get a email like that, if they hit the link, well they just got scammed. Rest easy.

16,278 posts (admin)
Sun Mar 10, 24 10:20 AM CST

Couldn't have happened through Sytist. The customer is on the PayPal site when entering the payment information (even if it is just a popup window) and no payment information is stored in Sytist. 

They could have their browser compromised. 

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
5 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 83 times
Category: Payment Options
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close